10/9/11

How to Uninstall Programs that don't appear in the Add or Remove Programs

If you are trying to install or remove an application that stuck and you can't remove it because it doesn't appear in the Add or Remove programs follow the instructions below to try to solve this issue:

  • You need to download the msiinv application from this link
  • Create a msiinv folder in drive c: (mkdir msiinv)
  • Copy the msiinv.exe file to the msiinv folder
  • Open Command prompt window (Start > Run > cmd)
  • Navigate to the msiinv folder (cd msiinv)
  • Run this command : msiinv.exe –p > c:\msiinv\output.txt
  • Open the output.txt file with notepad
  • You will see something like this: 

Adobe Reader 9.3
Product code: {AC76BA86-7AD7-1033-7B44-A93000000001}
Product state: (5) Installed.
Assignment: per machine
Package code: {72A8F93F-C61D-4F46-A128-E1558F170514}
Version: 9.3.0
Publisher: Adobe Systems Incorporated
Language: 1033
Suggested installation location: C:\Program Files\Adobe\Reader 9.0\Reader\
Installed from: C:\Documents and Settings\shlomibd\Local Settings\Application Data\Adobe\Updater6\Install\reader9rdr-en_US\
Package: AdbeRdr930_en_US.msi
Product Icon: C:\WINDOWS\Installer\{AC76BA86-7AD7-1033-7B44-A93000000001}\SC_Reader.ico
About link: http://www.adobe.com
Help link: http://www.adobe.com/support/main.html
Update link: http://www.adobe.com/products/acrobat/readstep.html
Instance type: 0
Local package: C:\WINDOWS\Installer\fa18d61.msi
Install date: 2010\02\25
0 patch packages.


  • To uninstall the Adobe Reader 9.3 we need the product code :
    • {AC76BA86-7AD7-1033-7B44-A93000000001}


  • In Command prompt window Run this command: 
    • msiexec /uninstall {AC76BA86-7AD7-1033-7B44-A93000000001}
    • For more information about the msiexec features type msiexec /? In command prompt window (c:\msiexec /?)
    •  For more information about the msiinv features type msiinv /? In command prompt window (c:\msiinv\msiinv /?)

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